Delivery

We deliver to every part of Sri Lanka.

Delivery is FREE for all orders above Rs. 2500.00 to anywhere in Sri Lanka. (Not applicable for COD).

Orders below Rs.2500.00, there is a nominal delivery charge which is based on your delivery location. This is shown on your invoice prior to check out.

International Delivery available. Contact us at info@makeenbooks.com for courier charges.

DISPATCH OF BOOKS

Every book on our website has a delivery period which can vary from 3 days to 45 working days.

Delivery time for books having a 3-5 working days delivery period

All orders received on working days are dispatched within 48 hours of receipt of order but may take up to 5 working days to reach you depending on your delivery location or in Sri Lanka.

Orders which are confirmed during weekends and holidays are processed in the following working day.

Delivery time for books having a 25-45 day delivery period

These books have to be special ordered from the publishers overseas. The delivery period for these books are longer due to the fact it has to be special ordered for you and for customer handiness it has been made known when ordering. We strive to deliver these books to you within 25-45 working days. On rare occasions the publisher may run out of stock of a book/s. Any deferments on account of special order books Makeen books will not be able to hold accountable for such deferments.

We offer various payment options. One of the options been direct deposit to bank. Direct deposit to orders are deemed to be confirmed when the payment has been credited to our bank account.

In case you have any questions about your order please email us on orders@makeenbooks.com or call our hotline number (0117463463).

In case you have any questions about your order please email us on orders@makeenbooks.com or call our hotline number.


CASH ON DELIVERY

We do deliver books which are in stock through COD all over Sri Lanka. Books that have a delivery date later than 3-5 working days are not eligible for cash on delivery ordering.

Please note that three delivery attempts will be made through third party Courier service and they will try to contact you over mobile before visiting your delivery address, so please ensure there is someone at the delivery address to accept the package.

Return and Refund Request

Delivery time for books having a 25-45 day delivery period

These books have to be special ordered from the publishers overseas. The delivery period for these books are longer due to the fact it has to be special ordered for you and for customer handiness it has been made known when ordering. We strive to deliver these books to customer within 25-45 working days. On rare occasions the publisher may run out of stock of a book/s. Any deferments on account of special order books we will proceed required actions for refunds if desired. Herein Makeen Books will not be able to hold accountable for such deferments.

All refunds will be issued via bank deposit only. Further, Refunds will be processed within 14 working days from the date of refund request. (Subject to bank processing times) Cash refunds will not be issued. We offer various payment options. One of the options been direct deposit to bank. Direct deposit to orders are deemed to be confirmed when the payment has been credited to our bank account. Makeen Books management reserves the exclusive right to decide on refunding or replacing a book.

Shipping costs will be refunded by Makeen Books subject to an error on the side of bookseller. On the other hand if the return was not ascended as result of an error on the side of Bookseller, you will be solely responsible for shipping charges. Similarly if you wanted to exchange the book, shipping cost should be borne by you itself. In addition we will not be held accountable to any deferments instigated by erroneous or mislaid delivery particulars or deferments caused you in validating payments made by direct deposit and bank transfers.

In case customer have any questions about your order please email us on orders@makeenbooks.com or call our hotline number (0117 463 463).