Customer Satisfaction

Makeenbooks.com’s top priority is making sure, you our valued customer is satisfied with the products and service we offer on our website. Makeenbooks.com strives to maintain excellence in customer service and satisfaction. We guarantee whatever we sell. If you are dissatisfied with the purchase you made at Makeenbooks.com contact us by filling the form below.

If we have made an error in your order and the error was made by us, Makeenbooks.com will refund the purchase price and shipping cost. If you wish to return the book for any other reason please fill out the form below within 7 days of purchase.



Once we receive your return request our customer service agents will be in contact you on how to return the book to our bookstore and also give you a return authorization number. Return the book in its original resalable for a full refund. If the books not in original resalable condition we will refuse the right to return the books or deduct upto 50% from the original selling price.

Please note that the books which have a 21 days delivery time are books that have to be special ordered from overseas and also cannot be returned unless there is a printing or binding defect.

If you have made your payment by credit card the refund will be credited back to your account.