Raving Fans!
Kenneth H.Bowles Blanchard
9780006530695
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| Author(s) :- Kenneth H.Bowles Blanchard | Format :- Paperback |
| Publisher :- HarperCollins Publishers | Pub. Date :- 1998-02-26 |
| ISBN-13 :- 9780006530695 | |
| Series:- The One Minute Manager | |
| Edition:- New ed | |
| Dimensions :- 196 x 129 x 11 | |
| Weight :- 98 |
Description
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.