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Raving Fans!

Kenneth H.Bowles Blanchard

9780006530695

Raving Fans! -  Kenneth H.Bowles Blanchard - 9780006530695
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Additional Information
Author(s) :- Kenneth H.Bowles Blanchard Format :- Paperback
Publisher :- HarperCollins Publishers Pub. Date :- 1998-02-26
ISBN-13 :- 9780006530695
Series:- The One Minute Manager
Edition:- New ed
Dimensions :- 196 x 129 x 11
Weight :- 98
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Description

With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.